Documentation

How we work, written down.

Everything you need to judge us before you sign, and to hold us to it afterwards: how we scope and quote, how we deliver, what ships at handover, and how we handle security.

Trust

Working with us

What ships with every engagement

The artefacts you receive as part of the work. They double as a checklist for judging any technology vendor, including us.

Founder guides

Plain English, no jargon

  • What software actually costs to run for a year

    Hosting, domains, certificates, monitoring, backups and the line items people forget.

    GuideIn writing
  • The paperwork before your first invoice

    Registration, GST, bank account, contracts — the order to do them in.

    GuideIn writing
  • When not to build custom software

    Three situations where buying off the shelf is the right answer.

    GuideIn writing

Handover documents

What ships with every build

  • Architecture diagram template

    The one-page diagram we produce for every system, with notes on what belongs on it.

    TemplateAvailable on request
  • Deployment runbook template

    Step-by-step recovery and release procedure a new engineer can follow cold.

    TemplateAvailable on request
  • Handover checklist

    Everything a client should receive before an engagement is called finished.

    ChecklistAvailable on request

Security and compliance

For enterprise buyers

  • Security overview

    How we handle client data, access control, offboarding and incident response.

    DocumentAvailable on request
  • Vendor questionnaire pack

    Our standard answers to the security questionnaire your enterprise client will send you.

    DocumentAvailable on request
  • Responsible disclosure

    Found something in one of our systems? Write to contact@ryha.in and we will respond.

    PolicyLive